Financial Institutions are now using
alternative staffing solutions to address work overloads on
manager-level employees. The following case history describes how a
bank with a significant branch and operations presence in the Greater
Delaware Valley area, dealt with a critical hiring project by utilizing
a Schilling Professional Staffing recruiting specialist on a interim
contract basis.
Situation Analysis: Our client acquired a
multi-state rival and consolidated operations into a larger facility.
Although the new site was central to the combined workforce, many
employees left the bank because of additional travel requirements. The
need to hire local replacement workers quickly became a critical issue,
however, the bank did not have a sufficient number of recruiting
professionals on staff to handle this activity. Hiring a full-time
recruiter was not necessary since the existing staff level was adequate
to handle the normal recruiting activity after the operations center
opened.
What to do?: In the past, when the bank needed
short-term staff support, it used temporary administrative workers to
assist the recruiters. This was not ideal since those workers needed
constant direction and supervision. In this case, there were a great
number of open requisitions that required immediate attention.. The
human resources staff did not have time to supervise the temporary
worker since managers were already doing double-duty in conjunction
with daily responsibilities and merger related special project work.
Considerations:
Our client required an alternative that provided additional recruiting
resources without creating a supervisory burden on the human resources
staff. The use of external search firms to supplement recruiting
efforts was considered, but the cost and lead time for hiring made this
choice unacceptable. Time was of the essence, line managers were
clamoring for more people, stress levels were extremely high, and
hiring deadlines were not being met.
Solution: The individual
assigned to the hiring project was a 30-year human resources recruiter,
recently downsized from a local bank in a post-merger consolidation of
staff. The professional had significant recruiting experience of bank
operations personnel and assumed project responsibilities with minimal
orientation time and without the need for manager supervision.
Postscript:
The recruiting professional performed in such an effective way that the
scope and term of the assignment was expanded to include recruiting
position openings in other bank areas. Our typical assignments utilize
industry professionals with 20 to 30 years of experience. We welcome
the opportunity to provide client references. Please contact us at
(610) 874-1441, or email: rick@schillingprostaff.com