Financial Institutions are now using alternative staffing solutions to address work overloads on manager-level employees. The following case history describes how a bank with a significant branch and operations presence in the Greater Delaware Valley area, dealt with a critical hiring project by utilizing a Schilling Professional Staffing recruiting specialist on a interim contract basis.
Situation Analysis: Our client acquired a multi-state rival and consolidated operations into a larger facility. Although the new site was central to the combined workforce, many employees left the bank because of additional travel requirements. The need to hire local replacement workers quickly became a critical issue, however, the bank did not have a sufficient number of recruiting professionals on staff to handle this activity. Hiring a full-time recruiter was not necessary since the existing staff level was adequate to handle the normal recruiting activity after the operations center opened.
What to do?: In the past, when the bank needed short-term staff support, it used temporary administrative workers to assist the recruiters. This was not ideal since those workers needed constant direction and supervision. In this case, there were a great number of open requisitions that required immediate attention.. The human resources staff did not have time to supervise the temporary worker since managers were already doing double-duty in conjunction with daily responsibilities and merger related special project work.
Considerations: Our client required an alternative that provided additional recruiting resources without creating a supervisory burden on the human resources staff. The use of external search firms to supplement recruiting efforts was considered, but the cost and lead time for hiring made this choice unacceptable. Time was of the essence, line managers were clamoring for more people, stress levels were extremely high, and hiring deadlines were not being met.
Solution: The individual assigned to the hiring project was a 30-year human resources recruiter, recently downsized from a local bank in a post-merger consolidation of staff. The professional had significant recruiting experience of bank operations personnel and assumed project responsibilities with minimal orientation time and without the need for manager supervision.
Postscript: The recruiting professional performed in such an effective way that the scope and term of the assignment was expanded to include recruiting position openings in other bank areas. Our typical assignments utilize industry professionals with 20 to 30 years of experience. We welcome the opportunity to provide client references. Please contact us at (610) 874-1441, or email: rick@schillingprostaff.com
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